can’t receive/make calls? (Blackberry Tour 9630)

FULL PHONE SPECS: Blackberry Tour 9630

CAUSES

- Little/No network signal strength

- Phone/voice services NOT included in carrier’s wireless service plan

- Fixed dialing option is ENABLED

- Call blocking option is ENABLED

- Call forwarding is ENABLED

SOLUTION

-Ensure you are in a decent network signal range

-Ensure that your wireless service plan includes phone/voice services

-Ensure that the ‘Fixed dialing’ option is DISABLED

-Ensure the ‘Call blocking’ option is DISABLED

-Ensure the ‘Call forwarding’ option is DISABLED