Blackberry bridge icon is dimmed/missing?

CAUSES

- Playbook tablet is NOT connected to blackberry bridge app

- Smartphone data plan does NOT support tethering

- Blackberry bridge connection is NOT supported by wireless service provider

SOLUTION

- Ensure playbook tablet is connected to the blackberry bridge app

- Ensure your Smartphone data plan supports tethering

- Ensure that your wireless service provider supports Blackberry bridge connections