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CAUSES

- No wireless network connection
- No phone/voice services in wireless service plan
- Fixed dial mode setting enabled & contact list not available in fixed dialing list
- Regional code restrictions
- Call blocking/forwarding enabled

SOLUTION

- Ensure your blackberry is connected to the wireless network
- Ensure wireless service plan includes voice/phone services
- Ensure fixed dial mode is disabled/if preferred enabled, ensure the contact appears in the fixed dialing list
- When abroad, ensure you dial beginning with the country code and area code of your contact
- Disable call blocking/forwarding

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