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                                                       FULL PHONE SPECS: iPad Air

CAUSES

- Malfunctioning charging cable
- Malfunctioning power outlet source
- Obstruction caused by the device’s external casing
- Obstruction of device’s charging port
- Device malfunction
- Obstruction of battery’s metallic contacts
- Incompatible charger and battery

SOLUTION

- Try charging the battery with a different charger cable.
- Try using a different power outlet to charge the battery. (Wall socket, Computer USB port etc)
- Remove  the phone’s casing
- Ensure the device’s charging port is not clogged by dust
- Power OFF the device, remove the battery then re-insert it and try powering it ON
- Ensure the battery’s metallic contacts are free from any external interference (dust, corrosion) with the connection.
- Ensure you are using COMPATIBLE charger and battery with your device.

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