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CAUSES

- Mute setting is ENABLED
- Low volume setting
- Faulty/incompatible AV cable
- Some software do not support Digital Audio output
- Incorrect settings of the system’s audio output settings with the AV cable or device in use
- Some content that support Dolby Digital, DTS and other formats may NOT produce audio from all channels.

SOLUTION

- Ensure the mute setting is DISABLED
- Ensure the volume is set to an appropriate audible level
- Ensure your software supports Digital Audio output
- Ensure the system’s sound settings are correct.

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