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CAUSES

- Presence of protective cover that may inhibit input recognition
- Moisture on the screen
- Software bugs
- Outdated firmware
- Scratches/damages on the screen

SOLUTION

- Remove any protective covers from the touch screen
- Ensure the screen is clean and free from moisture
- Restart the device to clear any temporary software bugs
- Ensure your device is upgraded to the latest compatible firmware updates
- In the event of any scratches or damages to the screen, replacement of the screen is advised.

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