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CAUSES


- iPod Touch is NOT joined to a wifi network connected to the internet (push accounts)
- No internet access
- Incorrect iTunes ID and password
- Outdated iTunes version software

SOLUTION


- Ensure the iPod Touch is joined to a wifi network connected to the internet (push accounts)
- Ensure there is internet connection
- Ensure you type in the correct iTunes ID and password
- Ensure you have the latest iTunes version software

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